Terms of Service
1. About these Terms
These Terms of Service ("Terms") form a binding agreement between you ("you", "User") and Snězeno s.r.o., a company registered in the Czech Republic, ID 020 81 229, with registered seat at Türkova 2319/5b, Chodov, 149 00 Praha 4, Czech Republic ("Rezult", "we", "us", "our"), governing your use of the Rezult mobile application (the "App") and any related services we provide (collectively, the "Service").
By creating an account, downloading, installing, or using the App, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree, do not use the Service.
For the purposes of Czech consumer-protection law, these Terms constitute General Terms and Conditions ("VOP") within the meaning of Section 1751 of Act No. 89/2012 Coll., the Civil Code.
2. Eligibility
- You must be at least 13 years old to register an account.
- If you are 13–15 years old, a parent or legal guardian must confirm consent during onboarding. We will not process your data without that confirmation.
- If you are 16 or older, you may enter into these Terms on your own behalf.
- You represent that your registration information is accurate and that you will keep it current.
- You may not use the Service if we have previously terminated your account or if applicable law prohibits you from doing so.
3. Your account
- You are responsible for keeping your credentials secret and for all activity on your account.
- You must notify us promptly at support@rezult.fit if you suspect unauthorised access.
- One person, one account. You may not transfer your account or let someone else use it.
- We may suspend or close accounts that violate these Terms, abuse the Service, or pose a risk to other users or to us.
4. What the Service does
Rezult is a fitness and nutrition guidance app for general wellness. Based on information you provide in onboarding (age, weight, goals, activity, injuries, etc.), the App generates personalised training and nutrition suggestions, a daily plan, challenges, rewards, and progress-tracking tools.
4.1 Not medical advice
The Service does not provide medical advice, diagnosis, or treatment. The content in the App is general information only. We are not medical professionals and the App is not a medical device.
- Consult a qualified physician before starting any new exercise, diet, supplementation, fasting, or recovery programme — especially if you are pregnant, breastfeeding, have a pre-existing condition, take medication, or are recovering from an injury or surgery.
- Stop exercising immediately and seek medical attention if you experience pain, dizziness, chest discomfort, shortness of breath, fainting, or any symptom that concerns you.
- Listen to your body and train within your own limits. Progression should be gradual. You are solely responsible for the training and dietary choices you make based on the App's suggestions.
- Results vary. We do not guarantee any specific outcome, weight change, physique change, or performance change from using the Service.
- The plan and advice assume you are a healthy adult with no undiagnosed conditions. If that is not the case, follow your doctor's instructions, not the App's.
4.2 Content accuracy
We put reasonable care into the nutrition data, exercise instructions, and plan logic. We do not warrant that every detail is error-free, current, or suitable for your circumstances. Use judgement. If an exercise, meal, or plan feels inappropriate, skip it.
5. Acceptable use
You agree not to:
- use the Service for any illegal purpose or in violation of any applicable law;
- attempt to disassemble, decompile, or reverse-engineer the App except where permitted by mandatory law;
- probe, scan, or otherwise test the vulnerability of the Service, or breach any security or authentication measure;
- scrape or harvest user data, leaderboards, or other content at scale;
- misrepresent your identity or age, create fake accounts, or impersonate others;
- upload content that is illegal, defamatory, sexually explicit, harassing, or that infringes third-party rights;
- manipulate rewards, predictions, leaderboards, challenges, or in-app economy by exploits, bots, or shared accounts;
- use automated means (bots, scripts) to interact with the Service except where we explicitly allow it;
- resell, sublicense, or commercially exploit the Service or any part of it;
- interfere with other users' enjoyment of the Service.
Violation may result in suspension or termination of your account and, where appropriate, referral to authorities.
6. User content
You retain ownership of content you create or upload (progress photos, notes, meal entries, usernames, etc.) ("User Content").
By uploading User Content, you grant us a non-exclusive, royalty-free, worldwide licence to store, reproduce, display, and process it solely to operate the Service for you.
You represent that:
- you own or have the rights to upload your User Content;
- your User Content does not violate any law or any person's rights;
- it does not contain nudity or sexually explicit material (progress photos must be modest).
We may remove User Content that appears to violate these Terms. We have no obligation to back up User Content; you remain responsible for your own backups.
7. Subscriptions, billing, and trials
Some features of the Service may be offered as a paid subscription ("Subscription"). Current pricing and features are shown in-app before purchase.
7.1 Billing
- Payments are processed by Apple App Store or Google Play, subject to their terms. We do not receive your card or billing details.
- Unless stated otherwise, Subscriptions renew automatically at the end of each billing period at the then-current price, until cancelled.
- Prices are displayed including VAT where applicable.
7.2 Managing or cancelling a Subscription
- You can manage or cancel a Subscription at any time in your App Store or Google Play account settings; cancellation takes effect at the end of the current billing period.
- Deleting the App or your Rezult account does not automatically cancel a Subscription — cancel via the store first.
7.3 Free trials
If we offer a free trial, it will convert to a paid Subscription at the end of the trial unless you cancel at least 24 hours before the trial ends.
7.4 Right to withdraw (consumer withdrawal)
Under Section 1829 of the Czech Civil Code, EU consumers have 14 days to withdraw from a distance contract. By purchasing a Subscription and starting to use paid features you expressly consent to immediate performance and acknowledge that you lose the right to withdraw under Section 1837(l) of the Civil Code once delivery of the digital content has begun.
Refund requests outside this framework are handled by the store of purchase (Apple or Google) according to their refund policies.
7.5 Price and feature changes
We may change pricing or features. Price changes take effect for the next billing period after at least 14 days' notice. If you do not accept the new price, cancel your Subscription before it takes effect.
8. Rewards, in-game economy, and cosmetic items
The App may offer rewards, XP, coins, relics, trophies, ranks, challenges, and similar features ("Virtual Items").
- Virtual Items have no monetary value outside the App, cannot be exchanged for cash, and cannot be transferred between users or accounts.
- We may add, modify, or remove Virtual Items at any time.
- Virtual Items are licensed to you for use inside the App. They do not grant you any ownership rights.
- On account termination, all Virtual Items are forfeited.
9. Intellectual property
The App, its source code, content, design, logos, trademarks, animations, sound, and assets are and remain the property of Snězeno s.r.o. and our licensors. We grant you a limited, personal, non-exclusive, non-transferable, revocable licence to install and use the App on devices you own or control, solely for your personal, non-commercial use, for as long as you comply with these Terms.
All rights not expressly granted are reserved. No implied licences are granted under these Terms.
10. Third-party services
The Service depends on third-party providers (see our Privacy Policy — section 6). Their terms and policies govern their part of the experience. We are not responsible for third-party services, their availability, or their content.
11. Availability and changes
- We strive for reasonable availability but do not warrant that the Service will be uninterrupted, error-free, or timely.
- We may modify, suspend, or discontinue any part of the Service, temporarily or permanently, with or without notice.
12. Disclaimers
To the maximum extent permitted by mandatory law:
- the Service is provided "as is" and "as available", without warranties of any kind, express or implied;
- we do not warrant that any fitness or nutrition outcome will be achieved;
- you assume all risk for your use of the Service, including physical activities you perform and nutritional choices you make in reliance on it.
Nothing in these Terms excludes or limits rights you have under mandatory Czech consumer-protection law.
13. Limitation of liability
To the maximum extent permitted by law:
- We are not liable for indirect, incidental, special, consequential, or punitive damages, nor for loss of data, loss of profits, or business interruption.
- We are not liable for any personal injury or physical harm you may suffer as a result of exercises, diet, or activities based on the Service, to the extent caused by your own actions or pre-existing conditions.
- Our aggregate liability is limited to the greater of (a) the amount you paid us in the 12 months preceding the claim, or (b) EUR 100.
14. Indemnification
You agree to defend, indemnify, and hold harmless Snězeno s.r.o. from and against any claims, damages, liabilities, costs, and expenses arising from your violation of these Terms, applicable law, third-party rights, or your use of the Service in a way that causes harm to others.
15. Term, suspension, and termination
15.1 By you
You may terminate at any time by deleting your account from Settings → Delete Account or by writing to support@rezult.fit.
15.2 By us
We may suspend or terminate your access if you breach these Terms, we suspect fraud or abuse, we are required to by law, or we discontinue the Service.
16. Governing law and jurisdiction
These Terms are governed by the law of the Czech Republic. For consumers, mandatory consumer-protection provisions of the country of your habitual residence within the EU continue to apply.
16.1 Alternative dispute resolution
Czech consumers may refer disputes to the Czech Trade Inspection Authority. EU consumers may use the European Commission's Online Dispute Resolution platform.
17. Changes to these Terms
We may revise these Terms from time to time. We will notify you of material changes at least 14 days in advance. Continuing to use the Service after the effective date means you accept the revised Terms.
18. Miscellaneous
- Entire agreement. These Terms, together with the Privacy Policy and any purchase confirmation, are the entire agreement between you and us.
- Severability. If any provision is held unenforceable, the remainder stays in effect.
- No waiver. Our failure to enforce any right is not a waiver of that right.
- Assignment. You may not assign these Terms without our consent. We may assign them to an affiliate or successor.
- Force majeure. We are not liable for delays caused by events beyond our reasonable control.
- Language. These Terms are provided in English. The English version prevails in case of conflict.
19. Contact
Questions about these Terms? Write to:
support@rezult.fit
Snězeno s.r.o.
Türkova 2319/5b, Chodov, 149 00 Praha 4, Czech Republic
020 81 229